Returns & Exchanges Policy

At Ducati Omaha, we want you to be completely satisfied with your premium apparel and gear. If your purchase doesn't meet your expectations, you can return or exchange any unworn items with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

3

Ship It Back

Print the prepaid shipping label provided through the portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing